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No New Posts Current Issues

Any known current issues with this software will be listed here and marked as resolved when complete. New threads can only be created by Crystal employees. If you are experiencing a new issue, please open a support ticket.

10 66 Printing Issues with Crystal locking/freezing up
by christinat
Nov 2, 2022 13:22:47 GMT -6
No New Posts Training Videos and Documents

Sub-board: Template Editing

98 278 Please refer to our help center
by erica
Jul 21, 2023 7:26:29 GMT -6
No New Posts Tips and Tricks

Little things that make life easier. If you've got one, post it!

68 265 Any way to increase time out ?
by stephenphill
Aug 17, 2023 21:14:51 GMT -6
No New Posts Backups

Everything about backing up your Crystal database. This should be your priority and is your responsibility, but we are here to help in any way that we can.

Moderator: DataHEALTH

4 5 Invoice Printing without Overall Balance
by nriskox1
Oct 13, 2020 13:58:51 GMT -6
No New Posts General

General questions/comments about the software

Sub-board: Crystal Cloud

225 856 Unable to connect to database....
by mjhervey
Nov 21, 2023 12:54:44 GMT -6
No New Posts Patient / Tasks

Anything covered under the Patient and Tasks tabs

Sub-boards: Patient Portal, Online Forms

70 323 Extending Medical Record Editing time
by stephenphill
Jul 31, 2023 21:18:53 GMT -6
No New Posts Billing

Questions and best practices regarding billing processes and the billing tab

Moderator: gracecrystalpm

Sub-boards: EDI, VSP

154 695 Payment including a retraction for previously paid claim.
by KizerOpt
Nov 7, 2023 8:51:53 GMT -6
No New Posts Schedule

Questions and best practices around scheduling and using the schedule tab

61 229 Symbols by name on schedule
by jafhas
Feb 9, 2024 14:33:37 GMT -6
No New Posts Inventory

Questions and best practices around inventory and the inventory tab

66 221 Cách rút tiền VN88 đơn giản và chi tiết nhất
by dfhs
Feb 16, 2023 22:48:21 GMT -6
No New Posts Reports

Questions and best practices around reports and the report tab

Moderator: Todd

101 375 Exporting entire patient list to an excel spreadsheet
by steven
Mar 16, 2024 22:20:53 GMT -6
No New Posts Records

Questions and best practices around records and the records tab

Moderator: Kraig

Sub-boards: Editing Medical Record Templates, Machine Integration

168 591 2 users editing the record at the same time
by jafhas
Feb 7, 2024 21:49:42 GMT -6
No New Posts Admin

Questions and best practices around the admin tab

Moderator: james

Sub-board: Integrations

46 185 ICD-11?
by KizerOpt
Feb 2, 2024 9:39:47 GMT -6
No New Posts Updates

Helping make sense of what's in the updates. Only Staff members can create new threads in this section.

Moderator: taryn

34 221 5.3 - Current Release
by Bryce
Dec 17, 2021 17:02:02 GMT -6
No New Posts Meaningful Use

Questions and best practices around Meaningful Use

Moderator: james

48 179 MIPS?
by tag701
Feb 14, 2017 11:51:14 GMT -6
No New Posts MIPS / MACRA - 1 Viewing

10 23 ****ATTENTION: Offices attesting MIPS through QPP website***
by Gina
Feb 25, 2020 11:00:21 GMT -6
No New Posts Allscripts

This is where you would bring any Allscripts questions and suggestions.

24 75 Allscripts - learning curve- help!
by MarkStrong
Feb 2, 2024 2:52:24 GMT -6
No New Posts Requests

Any requests or changes you would like to see in Crystal PM should be posted here. Please check to see if your request has previously been posted, and add to that thread. The more requests the more likely it is to be entered quickly.

Moderator: Todd

846 2,391 Multiple "Patient Record" Tabs open at once? (pop out tabs)
by KizerOpt
Mar 11, 2024 13:50:23 GMT -6
No New Posts Events

Discuss upcoming events in your area or anywhere else

3 10 Educational meetings
by erica
May 7, 2019 12:07:33 GMT -6
No New Posts Beta

This board is open to beta testers only to discuss new features found in the current beta versions.
If you are a beta tester and would like access to this board, please PM Kraig

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