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Post by Kraig on Oct 22, 2015 7:56:00 GMT -6
4.3.19: RECORDS: FIX FOR BILLING GRID AND PQRS
4.3.19: VSP: UPDATED CLAIM FORM
4.3.18: ADMIN: DIAGNOSIS SEARCH BRINGS UP DROP DOWN IF MULTIPLE CODES FOUND
4.3.18: RECORDS: ADDED BILLING GRID TO ARRA PAGE
4.3.17: RECORDS: ADDED BUTTON OPTION CREATE DIAGNOSIS CODE - allows you to create new diag code without leaving record
4.3.17: MASS INSURANCE CHECK: NOW DISPLAYS INVOICES WITH BALANCE=0 [FIX FOR PAT BAL = - INS BAL
4.3.16: PATIENT: FIX ADDRESS ZIPCODE
4.3.15: MASS INSURANCE: ALLOWS NEGATIVE INS PAYMENTS
4.3.15: PQRS: UPDATED ICD10
4.3.15: TIMECLOCK: ENHANCED ADMIN AND NOTIFICATIONS
4.3.14: FRAME PAGE: FIX FOR LAB NOTES
4.3.13: EYECOR: CHANGED IMPORT DIAG CODES TO ICD10
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Post by Aurora Soper on Oct 22, 2015 8:38:29 GMT -6
Hello, I was curious, there are ICD 10 codes that are incorrect that need fourth, fifth, sixth, and seventh digits. So as an example when we see H40.53 it requires a 6th and 7th digit. But the scribes don't know that, they think this is a complete code. So then the billers are having to fix multiple diagnosis codes within the invoices. If not they will get rejected this way through our clearing house. So when we manually go in to fix it in the diagnosis code area, the hide function and delete this code function no longer work, we were told that she had to fix it by exporting the whole diagnosis code file to an excel spread sheet, fix them that way and then import it back. Is there a way we can have that hide function and the delete function back and working as to avoid all the extra work? Cause it is already a huge process deleting the incorrect codes from the invoice and trying to put in the accurate diagnosis codes. Thanks for your time. Aurora |
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Post by Kraig on Oct 22, 2015 9:08:34 GMT -6
This was a known issue in an earlier version. Are you updated to the latest version of Crystal?
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Post by hec on Oct 27, 2015 9:39:07 GMT -6
I have some diagnosis set up to prompt me to print letters when I close out the exam and I just did the most recent update a day ago and now I noticed my education letters are not prompting me to print up and the box is not checked.
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Post by Kraig on Oct 27, 2015 11:44:58 GMT -6
From Records, go to EHR Settings - Page Options - Clinical Decision Support. It sounds like this may need to be adjusted to ICD10. If this is not the case, or you need assistance go to Support - Request Support and a technician will need to get logged on with you.
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Post by hec on Oct 27, 2015 23:23:07 GMT -6
i didnt want to do it through the clinical decision support because then i would have to input all the diagnosis.
there is an option to do it through the diagnosis when i go to ADMIN-DIAGNOSIS and click on a diagnosis gives me an option to set alert to post letter. it has always worked before until this last update. i want to do it this way. did you guys remove/disable this capability on the new update?
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Post by Kraig on Oct 28, 2015 10:30:39 GMT -6
I just tested this on my side and it appears to be working properly. Verify that the diag code is configured properly to attach a letter and if it is still not working put in a service request and a technician will call to take a look.
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