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Post by mdeyedoc on Jul 6, 2016 20:57:51 GMT -6
Can we please have a way of deleting patients that have NO billing and NO med recs? If we can't delete them, can we zap all the demographic and insurance data and set them to name Reuse or something like that so we can Reuse them? I hate having files for patients that never showed up. I tried renaming them to New Patient so we could find them and overwrite them but it became a hassle to make sure we had all the demographic and insurance fields cleared.
Marcia
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Post by KizerOpt on Jul 7, 2016 8:13:11 GMT -6
I've been pulling some correspondence reports and finding several(!) patients that apparently made appointments and never came the first time. Also parents that were connected to children in the previous software but have never been seen as patients. I agree there needs to be a way to de-clutter our database. I would be more in favor of deleting these patients (at a higher admin level) than deleting invoices, as some have requested. It is a pain to try to find these and delete all the fields.
Karen
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Post by tag701 on Jul 7, 2016 8:43:34 GMT -6
I would LOVE, LOVE, LOVE to be able to delete "blank" patients.
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Post by hec on Jul 7, 2016 13:17:16 GMT -6
we had asked for this many times.
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Post by erica on Jul 7, 2016 14:13:56 GMT -6
I think that there is a level of compliance we have to follow which is why you can't delete patients. The last EHR I worked at we weren't able to delete them either. Regardless of if anything had been entered, it just wasn't an option.
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Post by hec on Jul 7, 2016 18:47:36 GMT -6
I used to have officemate and we were able to delete patient
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Post by mdeyedoc on Jul 7, 2016 20:41:29 GMT -6
I think that there is a level of compliance we have to follow which is why you can't delete patients. The last EHR I worked at we weren't able to delete them either. Regardless of if anything had been entered, it just wasn't an option. I can understand why we wouldn't want to/be allowed to delete a patient with transactions and/or med recs. I know there are some crazy rules out there but deleting an actual medical record is allowed but deleting a patient with NO transactions or Medical Records (or files, notes, etc) is not? Even if that is the case, there's nothing that stops us from writing over all the demographic/insurance data so why can't Crystal facilitate that by giving us a zap function that clears all that info (only when there are no transactions/records/files/notes)? Marcia |
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Post by erica on Jul 8, 2016 7:26:59 GMT -6
Well then, my theory is debunked!
The final decision will be made by the development team.
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Post by mdeyedoc on Jul 10, 2016 13:11:10 GMT -6
Well then, my theory is debunked! The final decision will be made by the development team. There might still be some compliance reason, but it doesn't make sense based on what we can do. Marcia |
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Post by mjhervey on Aug 18, 2016 10:58:52 GMT -6
If you set those patients as inactive...do they still show up on your reports and affect your database? Just curious.
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Post by KizerOpt on Aug 19, 2016 7:31:54 GMT -6
If you set those patients as inactive...do they still show up on your reports and affect your database? Just curious. As long as they are inactive, no. They just take up space in the database and add your total patient count, which skews it.
Karen
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