Rick
New Member
Posts: 4
|
Post by Rick on Apr 4, 2014 16:02:48 GMT -6
Does CPM ever host how to webinars and/or interactive online user group meetings where we can we can see in real time how others are using Crystal? Something like that may decrease calls to tech support and raise users skill levels of the software. Just a thought.
|
|
|
Post by C. Ortiz on Oct 9, 2014 8:06:45 GMT -6
I would love to at least get email updates with a list of updated features or uses when they add updates to the software - there are a ton of new features showing up that I do not know how to utilize or for what they can be used - a webinar would be a great way to get that info out.
|
|
|
Post by eyeguy on Oct 9, 2014 10:11:50 GMT -6
Yes, even an updated instruction manual would be really helpful. The only one I can find is a few years old, and not updated at all since then.
|
|
|
Post by vaderkty on Oct 14, 2014 14:02:36 GMT -6
I find the you tube videos only show you how to do something instead of why. I need to know WHY I am to do something so I know what to do if something is different. Most of my questions are the steps BEFORE or AFTER the video instructions begin/ends. There have been so many updates the videos are totally out of date making them really useless to the set up when you are flying blind. Most of the stuff shown in the tutorials can be figured out by anyone with optical software experience.
|
|
|
Post by Kraig on Jul 31, 2015 17:09:11 GMT -6
Yes, even an updated instruction manual would be really helpful. The only one I can find is a few years old, and not updated at all since then. I know I'm way late on this, but in all honesty this is exactly why I created this forum. This forum, along with the YouTube channel, should be bigger, better and easier to navigate than any instruction manual. Plus, with the extremely large amount of changes that just keep coming, there's no way an instruction manual would be able to be updated fast enough.
|
|
|
Post by jamiepec on Sept 14, 2016 13:23:26 GMT -6
Does CPM ever host how to webinars and/or interactive online user group meetings where we can we can see in real time how others are using Crystal? Something like that may decrease calls to tech support and raise users skill levels of the software. Just a thought. YES...I would love to see something like this. I am constantly asking "how do others use this" and think we could all learn a thing or two if we had this ability. PLEASE??
|
|
|
Post by vaderkty on Sept 14, 2016 13:51:27 GMT -6
I did get a newsletter mentioning a conference for the newbies and 8 hours CE credits for the ABO folks coming up in January.
I also found a jump drive with training info from Crystal shoved in the back of my front desk staff's drawer...who could actually use it...They do try but it is such a fluid and growing system, in part to us on the forum, that it is almost impossible to stay caught up.
I do find READING the log of the changes helps me find the new features and play around with them when i have "free time" (which is laughable and usually at 10 pm)
|
|