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Post by Kathy Rudolf, O.D. on Sept 28, 2016 8:38:26 GMT -6
I believe Allscripts did an update last night. Is anyone getting an error message today? Or can anyone guide me in fixing this? ![]() "Object does not support property or method 'attachEvent'
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Post by erica on Sept 28, 2016 9:12:17 GMT -6
I believe Allscripts did an update last night. Is anyone getting an error message today? Or can anyone guide me in fixing this? ![]() "Object does not support property or method 'attachEvent'
Hello Kathy, Yes, we have contacted AllScripts for resolution. Hopefully will be resolved soon! Erica |
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Post by erica on Sept 28, 2016 10:17:03 GMT -6
ALLSCRIPTS ERROR UPDATE - "One of our other SSO clients reported this error and development is looking into it."
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Post by erica on Oct 1, 2016 10:06:43 GMT -6
A little more info: Crystal and other EHRs are "SSO Clients" with AllScripts.
Basically when you log in through an EHR, the credentials are stored and authenticated making it a secure connection.
I'm not exactly sure what happened on their end , I believe they did an update.
Long story short, until they are able to fix this issue on their end, you'll have to launch AllScripts through your web browser.
I wish I had an ETA for you, they let us know they are working on it but no exact ETA from them yet.
Erica
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Cimarron Family Vision
Guest
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Post by Cimarron Family Vision on Oct 1, 2016 10:19:44 GMT -6
We just ran into this also, so.. just launch AllScripts through your web browser??
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Post by erica on Oct 1, 2016 10:22:36 GMT -6
We just ran into this also, so.. just launch AllScripts through your web browser?? Correct. Until AllScripts fixes the issue on their end for the SSO clients, you can launch it through your browser. Here is the link if you need it: eprescribe.allscripts.com/login.aspx |
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Chris
New Member
Posts: 18 
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Post by Chris on Oct 17, 2016 8:31:34 GMT -6
Any update on this fix?
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Post by erica on Oct 17, 2016 9:19:47 GMT -6
Still no ETA on their side. |
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Post by erica on Oct 18, 2016 7:14:23 GMT -6
Update from yesterday: ALLSCRIPTS ERROR FOUND. FIX SHOULD BE READY SOMETIME THIS WEEK. AS SOON AS TOMORROW, AS LATE AS FRIDAY.
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