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Post by mjhervey on Feb 13, 2018 10:19:52 GMT -6
Anyone having issue with Eprescribe this morning? We select Eprescribe while in a patient, it is super slow to load, and the patient won't load into Eprescribe. Help!!
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Post by erica on Feb 13, 2018 11:36:36 GMT -6
An issue was identified yesterday with AllScripts. The patient's info is still being sent from Crystal to AllScripts however AllScripts isn't pre-selecting (pre-populating) the patient info. (They are working to correct the issue since 02/12, no ETA at this time) According to AllScripts, you can still search for the patient.
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Post by KizerOpt on Feb 13, 2018 13:14:41 GMT -6
It's nice when the forum works like this. I called Allscripts this morning to report the issue. They just called back and I was able to tell them that they already know about the problem. LOL, it's good to know you're not the only one......
Karen
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Post by Kraig on Feb 15, 2018 16:40:55 GMT -6
I just spoke with Allscripts and they have an ETA of Tuesday, 2/20 for a fix.
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