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Post by Kraig on Sept 26, 2018 12:56:49 GMT -6
Due to some recent Windows 10 updates, there have been several instances where the iPad simply will not connect to the computer. I have the app developer working on a new release that will hopefully be out in the next week or two.
The temporary resolution is to use a Windows 7 computer instead of a Windows 10.
I apologize for the inconvenience!
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Post by Kraig on Oct 18, 2018 11:43:12 GMT -6
The new release was submitted to Apple for approval last night. They typically quote 7-10 days for approval. I will post here when it's done.
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Post by Kraig on Nov 15, 2018 10:02:56 GMT -6
Version 2.8 was released this morning, which should greatly reduce connection issues. I will have new documentation available next week for configuration and use. The main difference is going to be with connection. From Settings you will choose SMB/CIFS and configure there to connect.
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Post by docrothberg on Nov 16, 2018 8:27:50 GMT -6
With the app update, it wiped all of our configuration information out and does not work anymore. Please let me know how this can be fixed because I'm seeing patients this week and next and we depend on this app for the check in process. Waiting a week for the document on how to configure the app will be interrupting our office flow.
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Post by docrothberg on Nov 16, 2018 20:31:41 GMT -6
Thanks for the quick help, Kraig!
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Post by Amanda1 on Nov 20, 2018 9:22:26 GMT -6
I seem to be having this same issue. It completely wiped the configuration out. We have a Windows 7 not 10 if that helps? What fixed this problem?
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