Error when sending Direct Mail

Kraig
Senior Member

Master Admin

Posts: 466

Error when sending Direct Mail Oct 11, 2018 15:52:14 GMT -6

Quote

Post by Kraig on Oct 11, 2018 15:52:14 GMT -6

Our Direct Mail host has changed their authentication methods, so you may receive an error when sending secure email through Crystal. I have sent the information to our development team who is contacting the host to get this issue resolved. At this time I am not sure if this will require an adjustment on our end or theirs, so I do not have an ETA but will keep everyone posted here!

We appreciate your patience and apologize for the inconvenience.

"But if you try sometimes you just might find
You get what you need"

jessm New Member Posts: 2	Error when sending Direct Mail Mar 22, 2019 15:07:44 GMT -6 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by jessm on Mar 22, 2019 15:07:44 GMT -6 Has this been resolved??

drpjs Beta Tester Posts: 20	Error when sending Direct Mail Mar 27, 2019 16:33:22 GMT -6 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by drpjs on Mar 27, 2019 16:33:22 GMT -6 Kraig please can you give us update... resolved ? progress report. March 27 2019 3.33 PST

Error when sending Direct Mail

Post by Kraig on Oct 11, 2018 15:52:14 GMT -6

Post by jessm on Mar 22, 2019 15:07:44 GMT -6

Post by drpjs on Mar 27, 2019 16:33:22 GMT -6