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Post by KizerOpt on Mar 30, 2015 14:47:08 GMT -6
Is it a new feature of 4.2.12* to add vision diagnoses to the routing slip based on the manifest? We are seeing vision diagnoses on the invoices ahead of the medical diagnoses and no place to turn this on or off.
Karen
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Post by KizerOpt on Apr 1, 2015 12:11:32 GMT -6
Just ran update to 4.2.12j and still no fix on claims for secondary insurance info, fyi.
Karen
Addendum: I was just advised by my optician that one of the recent updates 'unfixed' a fix from previous. When entering an order for a second frame into patient record, it is erasing the previous entry. We had had this problem over a year ago, and it was corrected, now it's not working again. Please re-fix.
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Post by Gina on Apr 1, 2015 15:40:41 GMT -6
Just ran update to 4.2.12j and still no fix on claims for secondary insurance info, fyi.
Karen
It appears that on invoices that have already been created or regenerated it is not pulling the information and will cause the error, but on a new invoice if you go into the CMS and click on the double arrows it pulls the secondary information correctly. I'll check with development and see if there is anything we can do about that.
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Post by KizerOpt on Apr 9, 2015 9:14:04 GMT -6
Is it a new feature of 4.2.12* to add vision diagnoses to the routing slip based on the manifest? We are seeing vision diagnoses on the invoices ahead of the medical diagnoses and no place to turn this on or off. Karen Quoting myself, because I've had no responses and still am wondering why random vision dx are adding to invoices/routing slips? Seeing 367.20 and our doc doesn't use that one. I don't think it's anything I could have set up, but would like to find where to unset it.
Karen (again)
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Post by Gina on Apr 9, 2015 10:02:34 GMT -6
Is it a new feature of 4.2.12* to add vision diagnoses to the routing slip based on the manifest? We are seeing vision diagnoses on the invoices ahead of the medical diagnoses and no place to turn this on or off. Karen Quoting myself, because I've had no responses and still am wondering why random vision dx are adding to invoices/routing slips? Seeing 367.20 and our doc doesn't use that one. I don't think it's anything I could have set up, but would like to find where to unset it.
Karen (again)
Karen, It sounds like it may be linked to the Clinical Decision Support in the Medical Record. If you go to EHR Settings>>Page Options>>Clinical Decision Support scroll down to the ICD9 astigmatism area. You can click on Criteria to see what the requirements are. If criteria is met, then the ICD will pull into the record/rslip. If you do not want this to happen you can uncheck those boxes.
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Post by KizerOpt on Apr 9, 2015 10:09:24 GMT -6
Thank you, Gina, that was it. Must have been set at a recent update.
Karen
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Post by Gina on Apr 9, 2015 10:11:31 GMT -6
Thank you, Gina, that was it. Must have been set at a recent update. Karen You're welcome!
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Post by frehcgirl on Apr 9, 2015 12:58:00 GMT -6
Hello We updated to 4.2.12j earlier this week. We have VSP set up with different plans and we are happy that under the mass insurance that all of the patients with VSP show up. However, we are not real thrilled that every patient is showing up 2-4 times in that report. Is this a known issue and is there a new update to address this issue? What is the Radio button--Hide non pays? And we also are anxious to see the lab fees column work! Thank you, Beleah
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Post by tag701 on Apr 10, 2015 7:16:36 GMT -6
However, we are not real thrilled that every patient is showing up 2-4 times in that report. Is this a known issue and is there a new update to address this issue? We have that same issue and one of the developers looked into for us. He figured out the problem and said that it should be corrected in an upcoming update.
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Post by Megan Moll on Oct 16, 2015 14:25:37 GMT -6
The new back up link to instructions doesn't work. Can I get a new link please? thanks
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