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Post by Kraig on Jul 30, 2015 6:26:15 GMT -6
So I upgraded one of my PCs to Windows 10 yesterday. So far I have not run into any issues with Crystal, but I would like for any offices that have Crystal software or peripheral related issues to please post here so we can be sure to look into it and so other offices can be aware before performing the upgrade.
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Post by Kraig on Jul 31, 2015 5:50:51 GMT -6
Discovered yesterday that completely turning off UAC in Windows 10 will cause everything to lock up when using F9s in Crystal. You have to Ctrl Alt Del to restore functionality.
Solution** Don't completely turn off UAC! It's bad for you, anyway.
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Post by nic on Aug 10, 2015 7:50:30 GMT -6
I converted one of my personal laptops and installed a live server on it with some clients and played around with lots of random areas in Crystal and everything worked just fine for both client and server.
As Kraig mentioned to me, this will be a trial & error process as Windows 10 develops further, but any offices that do upgrade to windows 10 on client, server or both, if you could share your findings with us we would appreciate it, so we can keep Crystal running well for current and future evolutions of both it and Windows 10.
Thanks!
Nic
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Post by vaderkty on Sept 2, 2015 6:50:19 GMT -6
I only have a printer issue (because an HP printer all in one on an HP computer is basically a virus) so we can not ctr P ANYTHING on that computer only. the rest that were upgraded work GREAT.
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Post by nic on Sept 2, 2015 9:41:57 GMT -6
Interesting.. so this seems more of an HP driver issue then? Or is it directly related to CPM running in win10?
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Post by vaderkty on Sept 2, 2015 10:05:28 GMT -6
Interesting.. so this seems more of an HP driver issue then? Or is it directly related to CPM running in win10? It worked BEFORE the upgrade. After the upgrade it decided it would RATHER use the APPS and an app is a piece of crap when it comes to printers. Can't get the computer to recognize the printer as a printer and will give me NO properties to dig around and try to change the drivers. The Dell printer works fine on the computer and it is only an issue with internet explorer. chrome works just fine. We have ONE insurance that can ONLY use internet explorer so The front desk actually did a brilliant thing and just screen shot the auths and added the screen shots instead. wonderful workaround. |
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Post by markriaboy on Sept 6, 2015 13:31:07 GMT -6
Kraig ... Unfortunately, turning off UAC is a double edged sword. It may allow entry into CPM fields that were locked with UAC off, but it creates other headaches with Windows 10. I've kept UAC off, but I did find out that there are ways around the lockups for MOST, but not all, F9 fields.
Rather than pressing the F9 key to get a list, if you know what you want in the list, you can enter it by typing it out and it seems to accept the results. As an example, I went into a dummy made up file and opened the ARRA section of records. If I press F9 in the field Discussed Cessation, I get a locked computer and have to use ctrl+alt+del to clear the problem. If, instead, I just type Yes or No, the result is accepted.
This seems to work for most of the fields with F9, but there is a problem with the ARRA fields of "Preferred Language", "Race", "Ethnicity", and "Smoking Status" primarily because the fields open a list as soon as you enter them and there is no F9 key to give you the option to choose from the list or just type in a field whatever you would like from the list. I've always been frustrated by the 4 ARRA fields that FORCE a list to open and don't give the option to open them with an F9 key or just type a result instead. If this is confusing, let me know.
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Post by markriaboy on Sept 8, 2015 4:15:25 GMT -6
Another problem that I noticed with UAC off. When I'm in schedule, if I double click a patient entry, CPM OCASSIONALLY locks up. Doesn't happen all of the time.
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charliedesmond
Junior Member
Medical office Technology Guru - As if that's possible.
Posts: 59 
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Post by charliedesmond on Nov 10, 2015 10:48:28 GMT -6
I have recently swapped out 2 different workstations with Win10 and Win10Pro - They both seem to have printer issues now. It seems the first print of the day and possible intermittently a time or two during the day - they lose relation to the printer (set correctly in the .ini file btw) and the "default printer routine" needs to be performed (the correct printer still shows as default - it just seems to need to be re-selected).
I also had some strange resolution type issues related to these Win10 units when setting the resolution to get Crystal displayed correctly. I could not size the RDP session itself to full screen. The problem eventually cleared itself up - sometime between re-close/opening the session AGAIN and me banging my head against the wall (I think it was on the 5th bang- if that helps) - Charlie |
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Post by KizerOpt on Nov 17, 2015 11:00:09 GMT -6
5th head bang...got it....I tend to give up after 4 (or lose consciousness)..Does that procedure work with non-Win10/Crystal issues also?
Karen
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charliedesmond
Junior Member
Medical office Technology Guru - As if that's possible.
Posts: 59
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Post by charliedesmond on Dec 13, 2015 11:34:45 GMT -6
Karen, Last months issue of OHBP (Optometric Head Banging Procedures)Quarterly has a great article on this if you have the time to read it. And it comes with the bonus insert "The CMS guide to pulling out your hair" where they discuss the age old debate over whether pulling out your hair makes for more effective head-scratching. I'm not trying to start trouble - this is purely for informational purposes. - enjoy!
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Post by KizerOpt on Dec 17, 2015 8:38:03 GMT -6
Karen, Last months issue of OHBP (Optometric Head Banging Procedures)Quarterly has a great article on this if you have the time to read it. And it comes with the bonus insert "The CMS guide to pulling out your hair" where they discuss the age old debate over whether pulling out your hair makes for more effective head-scratching. I'm not trying to start trouble - this is purely for informational purposes. - enjoy! Sounds like great info which I could certainly use right about now - send me a link! (she said with a wink)
Karen
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Post by seattleod on Jan 6, 2016 17:14:11 GMT -6
I will go kicking and screaming before updating to Win 10. It is malware at the very least, and Microsoft's last ditch effort to invade your computer without your consent. It even says in the Win 10 privacy (after the hoo ha about giving you optimal performance) that they may look for unlicensed software, for example. This means they are accessing files that have nothing to do with performance and basically, well, watching what you are doing. You cannot turn off updates btw, or block access through your internet connection, which means Win 10 can go around any firewall or anything you have on your modem, and access your computer unless you disconnect from the internet entirely. How that protecting your patients' privacy or HIPAA compliant is beyond me. I run a 6+ year old Macbook pro w/Win 7 and Crystal runs beautifully on it. That's the way we are staying unless someone shows me a way to prevent Microsoft from accessing my computer for ANY reason w/o my consent. I hope Crystal comes out w a Mac version. Apple is no angel by any stretch, but I can prevent them from accessing my computer using basic settings.
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Post by ecastaff8 on Jun 15, 2016 14:36:57 GMT -6
Thinking about putting Windows 10 on one workstation to try it out and see if it affects anything in Crystal. Good idea or not? Anyone have recent experience with Windows 10 and Crystal? Thanks for your input.
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Post by KizerOpt on Jul 28, 2016 9:22:10 GMT -6
We just upgraded some of our workstations to Win 10, now we're seeing lags, hangs and slow response in CPM. Is this part of the experience for anyone else?
Karen
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