It was brought to my attention today that when the bookkeeper goes to make the deposit, and looks at the cash amount it does not reflect any refund. Example, pt paid a $40 deposit, which was overlooked by the person who checked patient out (another thread). The $40 was refunded, (Payment > Other > Refund) but the payment shows in the Cash, the refund under Misc and not as a cash refund unless you drill down. This can cause the deposit to be wrong, the journal to be wrong, and the drawer to be wrong. My question is - how should the bookkeeper know what her cash deposit is, based on the production report?
Don't let what you can't do keep you from doing what you can do!