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Post by mdeyedoc on Mar 2, 2017 12:51:06 GMT -6
I have reported it to Crystal but FYI, I just updated from 4.5.1 to 4.5.3 this morning and none of my diagnosis code buttons are entering the diagnosis codes any more.
I don't know if this is a beta version or open to all.
Marcia
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Chris
New Member
Posts: 18
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Post by Chris on Mar 2, 2017 13:57:22 GMT -6
Several buttons are messed up
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Post by drmarkod on Mar 2, 2017 13:57:25 GMT -6
Must be beta - we are at 4.5.2, and all of our dx buttons are still functional.
Mark
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Post by erica on Mar 2, 2017 14:16:25 GMT -6
I have reported it to Crystal but FYI, I just updated from 4.5.1 to 4.5.3 this morning and none of my diagnosis code buttons are entering the diagnosis codes any more. I don't know if this is a beta version or open to all. Marcia I tested in my system and didn't see the issue - I loaded your template and now I see the issue. It seems that only Dx buttons that have commands after the diagdropdown command are affected. There were changes done with the clinical decision support and AOA more, I'm not sure how those changes broke the buttons but I will let our devs know.
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Post by mdeyedoc on Mar 2, 2017 19:00:40 GMT -6
It seems that only Dx buttons that have commands after the diagdropdown command are affected. There were changes done with the clinical decision support and AOA more, I'm not sure how those changes broke the buttons but I will let our devs know. Thanks. Sorry, I missed your call. I didn't notice that my cell number was listed and I didn't see your voicemail until this evening. It sounds like you been able to duplicate the problem after your message but you mentioned in the voicemail that the drop down diagnoses were showing up, and they are, but when I select one of the codes, it is not transferring to the diagnosis list. Marcia
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Post by mdeyedoc on Mar 3, 2017 7:22:06 GMT -6
Also, I think there was a problem that was going on even before this latest update. For at least the past month or two I have noticed codes would occasionally not show up. I know the diagnosis button was clicked because the drop down of code options displayed and any assigned pt ed and instructions were entered in those fields but the actual diagnosis code was not entered. At first I assumed I hadn't properly clicked the actual diagnosis from the drop-down but it has happened multiple times. I don't know if it had anything to do with the diagnosis code number but I know there were multiple times that I used the Presbyopia button for the first code and it filled the ref status field but not the first diagnosis code. But when I hit it again after entering other codes and noticing it was missing, it would fill in the code.
Also, the Eyescape button on my exam tab has been hit or miss lately.
Marcia
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Kara
New Member
Posts: 1
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Post by Kara on Apr 24, 2017 17:18:45 GMT -6
Has this been fixed yet?
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Post by mdeyedoc on May 1, 2017 21:32:00 GMT -6
I'm not sure but I don't think so. It's a conflict between some of the button functions and the Clinical Decision Support. Turning off all the Clinical Decision Support fixes the buttons if you can go without that. Go to a patient record then EHR Settings Page Options/Clinical Decision Support and uncheck all the boxes. You may be able to just turn off ones associated with diagnoses for specific buttons that aren't working but they just told me to see if they worked after unchecking everything. I did that and it worked so I just left it that way. Marcia
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Post by Kraig on May 2, 2017 10:01:35 GMT -6
The fix will be available in the next release.
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Post by hec on Nov 13, 2017 13:29:10 GMT -6
I just updated to V 4.5.31 and some of my buttons don't work anymore. I have buttons sent up to have diagnosis drop down that will link to first billing code but now when I click on the button the diagnosis don't show up on the drop down
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Post by hec on Nov 13, 2017 15:16:56 GMT -6
what I noticed after the update is the diagnosis code dropdown is arranged alphabetically rather than numerically by code
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Post by erica on Nov 14, 2017 8:43:29 GMT -6
I just updated to V 4.5.31 and some of my buttons don't work anymore. I have buttons sent up to have diagnosis drop down that will link to first billing code but now when I click on the button the diagnosis don't show up on the drop down You could be using Dr. Dettloff's list of codes which is different than the list in Crystal email me erica@crystalpm.com so I can email you her list to upload.
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Post by mjhervey on Nov 16, 2017 11:35:14 GMT -6
I thought the update wouldn't affect our dx code list. Can someone verify this for me? I haven't run the latest update yet to make sure all the "bugs" are worked out first!! Thanks!!
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Post by Kraig on Nov 16, 2017 12:24:19 GMT -6
If you update Crystal from Admin - Updates, only the new codes will be added to your current list. If you update from Admin - Diag Codes, your current list will be REPLACED. As long as you have a backup, we can always restore your previous codes.
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Post by hec on Nov 19, 2017 23:28:09 GMT -6
I just updated to V 4.5.31 and some of my buttons don't work anymore. I have buttons sent up to have diagnosis drop down that will link to first billing code but now when I click on the button the diagnosis don't show up on the drop down You could be using Dr. Dettloff's list of codes which is different than the list in Crystal email me erica@crystalpm.com so I can email you her list to upload. i am not using her list of codes. the buttons i created in my records is broken. I called support and Kraig is looking into this for me actually
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