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Post by msquare on Jun 8, 2017 18:59:52 GMT -6
Has anyone else had an issue with no longer being able to go back and edit notes on invoices? A Crystal rep updated us the other day hoping it would solve a different issue with contact lenses that has now been reported to the developers. I didn't notice that since then ALL THE DOCUMENTATION I've been putting in the notes section of the invoices for INS issues we are working on have not been saving for the past few days. Unfortunately we've done a lot of documentation. I just found it this evening after everyone is closed.
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Post by Kraig on Jun 8, 2017 20:24:50 GMT -6
I just found out about this issue after I heard your voicemail earlier. It's been fixed in the latest beta. I'm out of the office tomorrow but forwarded your vm to Jessica. Just let her know you need to be updated. I'll also send her a screenshot of this conversation.
I apologize for the inconvenience!
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Post by frehcgirl on Jun 8, 2017 21:10:34 GMT -6
We reported this same problem. So much work just gone
Weber are anxiously waiting for the fix!
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Post by bbalthasar on Jun 9, 2017 8:55:13 GMT -6
Crystal is aware, they said the next update will fix it. It is frustrating though!
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