Warning for orders with old Rx dates
Jul 27, 2017 8:20:15 GMT -6
dr4u2c, Elliott H, and 10 more like this
Post by mdeyedoc on Jul 27, 2017 8:20:15 GMT -6
Please, please, please can we get a warning when an order is made with an expired Rx (or say any Rx older than 6 mos)? I have requested this multiple times over the years and the request has been "liked" many times. We try to check Rx dates but just this week, we had a pair of glasses ordered from an Rx from 2013 and contacts ordered from a 2012 Rx. It was 100% MY FAULT because I didn't hit the Finalize Rx button during the exam. One I caught when I was reviewing the record but the lenses had already been ordered. The other I missed. Staff obviously missed both when ordering. Luckily there error was caught before dispensing but it should be a relatively simple fix to give us a head's up so it doesn't happen in the first place. Besides the expense of remakes, it makes us look bad and causes added delays for the patient.
I suggested a warning at say 6 mos vs after expiration to not only catch patients where I forgot to Finalize the Rx but also patients that are trying to order a year's supply of CL the day before the Rx expires. It also helps to warn staff that it is older Rx so they can question the patient to make sure their vision hasn't changed. Some patients don't see much change so they don't fill their Rx at the exam. Then 6 mos later they notice their vision is off so they go to fill the Rx. But if their vision has changed since their last exam, likely their Rx has changed or there's a medical problem that needs to be addressed.
Marcia
I suggested a warning at say 6 mos vs after expiration to not only catch patients where I forgot to Finalize the Rx but also patients that are trying to order a year's supply of CL the day before the Rx expires. It also helps to warn staff that it is older Rx so they can question the patient to make sure their vision hasn't changed. Some patients don't see much change so they don't fill their Rx at the exam. Then 6 mos later they notice their vision is off so they go to fill the Rx. But if their vision has changed since their last exam, likely their Rx has changed or there's a medical problem that needs to be addressed.
Marcia
