rma
New Member
Posts: 2 
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Post by rma on Apr 24, 2014 16:06:10 GMT -6
If we refund on CC machine, can we do a negative in payments under credit card? Will this work and also make are CC total in Crystal match our machine batch at the end of the night?
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Post by tag701 on Apr 28, 2014 5:43:58 GMT -6
That's how we do it and works great!
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momo
New Member
Posts: 13
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Post by momo on May 9, 2014 13:05:45 GMT -6
How do you do that exactly? It never works right for us.
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Post by Sherri on May 9, 2014 15:48:28 GMT -6
Yes, we use make a payment and type a negative number under the credit card, and it works great. Easier for our office than writing a refund check. We can even do it over the phone for a patient.
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karla
New Member
Posts: 4
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Post by karla on Oct 17, 2014 15:29:55 GMT -6
If we issue a refund check to a patient, how should we post it in Crystal?
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Post by Kristen on Oct 17, 2014 21:42:29 GMT -6
Karla, to post a patient refund check, post a patient payment in the invoice but enter the amount of the check as a negative amount. For an insurance refund check, do the same but enter it as a negative insurance payment.
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Post by mdeyedoc on Oct 20, 2014 6:05:22 GMT -6
Karla, to post a patient refund check, post a patient payment in the invoice but enter the amount of the check as a negative amount. For an insurance refund check, do the same but enter it as a negative insurance payment. We do it as an adjustment. If you do it as a negative payment, the totals for the deposit won't match. A negative credit card item is OK because you are deducting that from the dep you are making. Marcia |
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karla
New Member
Posts: 4
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Post by karla on Oct 20, 2014 12:45:20 GMT -6
Thank you!
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