Contact Order page redesign

[Kathy Rudolf, O.D.]

When we did the latest update, my opticians noticed that a "Received" button was added to the other buttons at the center of the page. That's a great addition, but it obscures the "Order Date" that is typed underneath it. (not the date itself, just the description, so not a huge deal, just annoying if you didn't know what it said to begin with).

Also, the "Go to Billing" button now partially obscures the drop down arrow for the "Status". If they don't have the mouse arrow perfectly lined up, they inadvertently go the billing, then have to go back. 

Thanks!

[erica]

Is it like that on all of your computers? I'm wondering if there is a resolution/text size setting in windows set too large which would affect the buttons.

This is what I see on my end which doesn't sound like what you are describing?

[Kathy Rudolf, O.D.]

I'll post a screen shot. It's the Contact Lens Order page, not the Lens Order Page. It's like this on any computer, regardless of the font setting. Doesn't change with screen size either. 

[erica]

Ahh yes, it should look more like this:


My guess is that your text or resolutions is off on the computer.
If you right click on the desktop you can choose display settings.

Text size should be at 100%

The resolution should be at recommended or as close to it as possible.

If things are still too small on the screen, it's better to make the resolution smaller and leave the text at 100%

You may need to close out of Crystal after making those changes. 

If those things don't work, just let us know in support and we can take a look. Support->Request support.

[dukeboi]

What version are you on?  I do not have that “Received” button and when I check for updates it tells me no updates available. 

[erica]

You should be on version 4.6.35 - this feature is in beta testing and will be released in the next update.

[Kathy Rudolf, O.D.]

Thanks Erica, I looked at my text size and it's 100%. Then I took a closer look at your screen shot. The organization of the order status and dates, etc is flipped on yours vs ours. Take a look at both side by side. I'm not sure why or how, but it's flipped right to left. We're apparently on version 4.7.9.