Is there a log that shows changes in invoices? We accidentally changed a payment date on a billing record but it was the wrong billing record and would like to put the date back to the original date of the payment. Is there any way to track that?
Post by friscoeyeassociates on May 9, 2019 14:16:22 GMT -6
User Log Report in the Reports Tab. Uncheck "All Dates" and select the date or date range you suspect the error occurred. Also Uncheck "All Areas" and scroll down until you see "[Billing]All" and check that. Now run report. You should get a log of all billing changes made in the given date range. If you know the user who made the error you could narrow it down even further. See photo below
edit: it wont show you changed date but rather it will say "Billing: Updated Payment"... Narrowing down the time frame will help as you can sort by time in the report