Post by coleenmag on Mar 10, 2021 9:52:04 GMT -6
Patient receivable report. The aging of the patient balance comes from the date of service not the date the balance was brought over to the patient. This needs to be corrected to the date the balance became a patient balance. The DOS should have nothing to do with this report.
I am finding that on some patient accounts by the time insurance submitting errors are corrected or secondary payment are received, the time the balance is brought over to the patient it can be over 90 days from the DOS and this pt balance shows on the 90+ column on the Cystal Pt invoice report. 90+ is also when we start sending balances to Collections with demand letters. In some cases, our patient never even got a first invoice from us, whereas some of the pts in the 90+ column have already received 3 monthly invoices at that point.