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Post by caitlin on Jun 4, 2014 11:34:07 GMT -6
Why do some payments and write-offs go into a "MISSING" category? This is causing headaches for us on our end of the month reporting. Please help!
Thanks,
Caitlin
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Post by mdeyedoc on Jun 12, 2014 20:44:47 GMT -6
I don't know about payments and write-offs. It usually happens when you delete a billcode that was used in a transaction. Have you edited some payments or write-offs? There's some kind of warning that comes up during some edits about unassigned items. I suspect that may be the source.
Marcia
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