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Post by KizerOpt on May 6, 2014 14:35:03 GMT -6
Just updated to 4.0.19 and already my technician has a complaint. When she is entering her numbers in the patient exam tab, if she double-clicks to enter a previous number, it takes her back to the top to the 20/__ . She then has to scroll back down to find where her next entry is.
Karen
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ndolb
New Member
Posts: 1
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Post by ndolb on May 7, 2014 9:21:42 GMT -6
We are having the same problem in our office
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pfec
New Member
Posts: 35
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Post by pfec on May 7, 2014 13:37:49 GMT -6
Just updated to 4.0.19 and already my technician has a complaint. When she is entering her numbers in the patient exam tab, if she double-clicks to enter a previous number, it takes her back to the top to the 20/__ . She then has to scroll back down to find where her next entry is. Karen Is she getting routed to the top of the page after she tabs to go to the next box to fill in? If so it sounds like it could be a field ID sequence order issue. You can find out if this is the case if you go to your top toolbar under records and click EHR Settings -> Edit Medical Record Templates then take a look at the # that is at the beginning of each box. The one that is NOT in parenthesis. That number is the order in which your sequence will go when you hit the Tab button on your keyboard. I.e. when you are in the records page and are in box #1 when you hit tab on your keyboard it will go to box #2, when you hit tab again it will to box #3 and so on. Hope this helps.
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Post by ecastaff8 on May 8, 2014 13:03:11 GMT -6
I just created a post in "Requests" that applies to this issue of "jumping" to the top of the page. Check it out and respond to it so we can get some action!
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Post by KizerOpt on Jun 5, 2014 11:53:53 GMT -6
Is anyone in charge of updating this thread now? Have had at least 2 updates but no new posts as to what they do. Up to 4.0.26 now.
Karen
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Post by hec on Jun 12, 2014 12:17:54 GMT -6
i just updated our EMR to the newest version 4.026 and notice we are now having problems printing barcodes for our contacts and misc inventory items. is there going to be a fix for this? the barcode is now squished together and is overlapping the number area of the barcode symbol
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