Cluny
Junior Member
Posts: 87
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Post by Cluny on Jul 22, 2014 13:05:22 GMT -6
For the last few weeks our labels have all been printing "upside down" or in reverse order, ie: City, ST Zip Address Name (Same concept for appointment labels, printing in upside down order) I've allowed a couple of updates between this first starting and now but the problem persists. Running 4.0.32 today. Is this a general problem or something wrong within our office?
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Post by Kraig on Jul 22, 2014 14:11:41 GMT -6
This usually happens when the checkbox for Landscape is checked under Admin - Patients. I'm working with the developers to adjust this, but in the meantime the solution is to add the fields in the backwards order, then when you print it will be in the correct order. Sorry for the confusion.
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Cluny
Junior Member
Posts: 87
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Post by Cluny on Jul 23, 2014 10:58:23 GMT -6
I do have "Landscape" checked so I reversed the order under Admin -> Patients and it didn't change anything, Patients->Files->Print Address Label, Patients->Files->Print Billing Label and Patients->Print Next Appts still print "upside down." I know these buttons worked in the past, but were broken with a past update, unfortunately I don't often print address labels myself so I am unsure at what point this happened. Hopefully the developers can get this fixed.
Edit: Reversing the order under Admin -> Patients did change Patients->Files->Print Folder Label. We can use this for the time being.
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