We were trying to submit orders and called vision web to find they are working as hard as they can but they have NO ETA on when it is back up. I wanted it put out here so you don't feel you have to call Crystal to complain. It's not on their end.
The note about email me direct if you have a issue needing a quick fix or a work around until resolved still stands. I love this software and stayed at my former employer longer than I would have if it wasn't for the software and help I could provide to Feel free to contact me directly if you have any questions you think i might be able to answer.