taman
New Member
Posts: 25
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Post by taman on Mar 23, 2015 16:01:42 GMT -6
I linked the Word templates into CrystalPM but when I select a certain template, the initial title is correct but it is an entirely different template. If I choose to browse for the document and select the same template I linked into CPM, it works just fine.
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Post by mdeyedoc on Mar 23, 2015 19:37:02 GMT -6
I linked the Word templates into CrystalPM but when I select a certain template, the initial title is correct but it is an entirely different template. If I choose to browse for the document and select the same template I linked into CPM, it works just fine. I hadn't added mine yet because I've been meaning to make some changes but I just added two of my templates and the correct templates pulled up for me. Some programs don't recognize the file name after a space. By chance do you have spaces in your file names and the first word of the mismatched template file is the same? Marcia
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Post by Gina on Mar 24, 2015 8:18:19 GMT -6
Please make sure you are on the very latest update (4.2.12f). There was a fix for the issue you are describing in 4.2.12c. If after updating you are still experiencing the the same result let me know and I can give you a call to take a look.
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taman
New Member
Posts: 25
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Post by taman on Mar 24, 2015 10:28:06 GMT -6
With the update, it all works good. Thanks!
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