|
Post by erica on Aug 14, 2015 11:16:32 GMT -6
BACKING UP YOUR CRYSTAL PM DATABASE
Backing up your Crystal PM database is one of the most important processes you can perform on a daily basis in your office. While there are only a few things that can corrupt your database, the results can be disastrous.1. Powering off the server computer while working in the software - This can happen at any time if there is a power outage in your area. Please be sure your server is on a battery backup system. If there is a power outage, this will give you time to close out of Crystal and properly shut down your server, preventing possible loss of data.
2. Failing hard drives - Just because a computer is new doesn’t mean your hard drive isn’t at risk! A hard drive is full of small, moving parts. These parts have been known to go bad soon after being used for the first time.
METHODS OF BACKING UP – USE BOTHThere are two methods of backing up your database. We strongly recommend you use both! This should be done daily.
1. Local backup - You can use either an external hard drive, or an internal slave, or secondary, hard drive.
- If your main server hard drive fails, Crystal Support can usually have your business up and running within a matter of minutes by converting another computer in your office to a temporary server.
- This drive should stay connected to the server at all times.
- Once you have the drive in place, please contact Crystal Support at 800-308-7169 x1 so we can help you set up this daily backup to run automatically.
creating a backup.pdf (258.61 KB) 2. Cloud backup - Should be configured to NOT run during business hours. Running during business hours can slow down your Crystal experience, and possibly lead to corruption.
For a downloadable PDF with this info, please see this document: BACKING UP YOUR CRYSTAL PM DATABASE.pdf (229.68 KB)
|
|