Windows Server 2003 no longer HIPAA compliant after July 14, 2015!


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No New Posts Current Issues

Any known current issues with this software will be listed here and marked as resolved when complete. New threads can only be created by Crystal employees. If you are experiencing a new issue, please open a support ticket.

8 24 Clinical Decision Support rules not functioning properly
by erica
Apr 3, 2019 7:19:12 GMT -6
No New Posts Training Videos and Documents

Sub-board: Template Editing

87 242 Adding and Removing Dx Dropdown Buttons
by erica
Mar 26, 2020 9:17:10 GMT -6
No New Posts Tips and Tricks

Little things that make life easier. If you've got one, post it!

64 249 Schedule information
by KizerOpt
Mar 30, 2020 7:31:39 GMT -6
No New Posts Backups

Everything about backing up your Crystal database. This should be your priority and is your responsibility, but we are here to help in any way that we can.

Moderator: DataHEALTH

3 4 Unable to make backups
by stephenphill
Nov 13, 2018 21:26:44 GMT -6
No New Posts General

General questions/comments about the software

Sub-board: Crystal Cloud

182 806 Using 2 monitors Question
by friscoeyeassociates
Mar 11, 2020 10:46:13 GMT -6
No New Posts Patient / Tasks

Anything covered under the Patient and Tasks tabs

Sub-boards: Patient Portal, Online Forms

65 305 Keyword search of patient database
by bethers711
Dec 2, 2019 14:06:41 GMT -6
No New Posts Billing

Questions and best practices regarding billing processes and the billing tab

Moderator: gracecrystalpm

Sub-boards: EDI, VSP

147 678 Help with Post Cat Glasses Billing w/ ICD10
by KizerOpt
Oct 31, 2019 8:57:38 GMT -6
No New Posts Schedule

Questions and best practices around scheduling and using the schedule tab

53 217 Missed or cancelled appt pop up
by eyeguy69
Mar 17, 2020 10:11:09 GMT -6
No New Posts Inventory

Questions and best practices around inventory and the inventory tab

51 198 Dymo Turbo 450 - what labels are you using?
by rleblanc
Dec 30, 2019 11:42:53 GMT -6
No New Posts Reports

Questions and best practices around reports and the report tab

Moderator: Todd

91 352 Edit Daily Report
by friscoeyeassociates
Dec 19, 2019 8:39:19 GMT -6
No New Posts Records

Questions and best practices around records and the records tab

Moderator: Kraig

Sub-boards: Editing Medical Record Templates, Machine Integration

153 559 How to link final contact lens rx to Contact Lens Rx 2 & 3?
by beagvc
Feb 18, 2020 21:49:41 GMT -6
No New Posts Admin

Questions and best practices around the admin tab

Moderator: james

Sub-board: Integrations

40 172 two tax rate
by pvelting
Jan 19, 2020 8:29:19 GMT -6
No New Posts Updates

Helping make sense of what's in the updates. Only Staff members can create new threads in this section.

Moderator: taryn

34 220 4.7.21 - 4.7.88
by Bryce
Feb 17, 2020 17:41:53 GMT -6
No New Posts Meaningful Use

Questions and best practices around Meaningful Use

Moderator: james

48 181 AOA More
by ecastaff8
Apr 18, 2017 7:44:43 GMT -6
No New Posts MIPS / MACRA

10 23 ****ATTENTION: Offices attesting MIPS through QPP website***
by Gina
Feb 25, 2020 11:00:21 GMT -6
No New Posts Allscripts

This is where you would bring any Allscripts questions and suggestions.

20 68 Eprescribe not opening today
by erica
Dec 13, 2019 14:29:54 GMT -6
No New Posts Requests - 2 Viewing

Any requests or changes you would like to see in Crystal PM should be posted here. Please check to see if your request has previously been posted, and add to that thread. The more requests the more likely it is to be entered quickly.

Moderator: Todd

794 2,284 Insurance Authorizations
by advancedicare
Apr 1, 2020 8:29:47 GMT -6
No New Posts Events

Discuss upcoming events in your area or anywhere else

3 10 Educational meetings
by erica
May 7, 2019 12:07:33 GMT -6
No New Posts Beta

This board is open to beta testers only to discuss new features found in the current beta versions.
If you are a beta tester and would like access to this board, please PM Kraig

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