Windows Server 2003 no longer HIPAA compliant after July 14, 2015!


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No New Posts Current Issues

Any known current issues with this software will be listed here and marked as resolved when complete. New threads can only be created by Crystal employees. If you are experiencing a new issue, please open a support ticket.

9 29 Printing Issues with Crystal locking/freezing up
by mjhervey
Jul 9, 2020 10:50:58 GMT -6
No New Posts Training Videos and Documents - 1 Viewing

Sub-board: Template Editing

89 257 Create task button
by rschott
Jul 8, 2020 12:00:52 GMT -6
No New Posts Tips and Tricks

Little things that make life easier. If you've got one, post it!

64 250 Schedule information
by Phil
Jul 10, 2020 12:01:20 GMT -6
No New Posts Backups

Everything about backing up your Crystal database. This should be your priority and is your responsibility, but we are here to help in any way that we can.

Moderator: DataHEALTH

3 4 Unable to make backups
by stephenphill
Nov 13, 2018 21:26:44 GMT -6
No New Posts General

General questions/comments about the software

Sub-board: Crystal Cloud

185 815 mysql database
by kurt
Jul 4, 2020 17:54:46 GMT -6
No New Posts Patient / Tasks

Anything covered under the Patient and Tasks tabs

Sub-boards: Patient Portal, Online Forms

65 305 Keyword search of patient database
by bethers711
Dec 2, 2019 14:06:41 GMT -6
No New Posts Billing

Questions and best practices regarding billing processes and the billing tab

Moderator: gracecrystalpm

Sub-boards: EDI, VSP

148 680 chargeback checks
by KizerOpt
Jun 2, 2020 8:16:22 GMT -6
No New Posts Schedule

Questions and best practices around scheduling and using the schedule tab

54 218 Waiting List
by KizerOpt
Jul 6, 2020 11:19:29 GMT -6
No New Posts Inventory

Questions and best practices around inventory and the inventory tab

51 199 Any suggestions for doing inventory?
by kimjoongsik131
Jun 2, 2020 19:44:43 GMT -6
No New Posts Reports - 2 Viewing

Questions and best practices around reports and the report tab

Moderator: Todd

91 353 Annual Supply of Contact Lens tracking
by momo
May 20, 2020 12:22:56 GMT -6
No New Posts Records

Questions and best practices around records and the records tab

Moderator: Kraig

Sub-boards: Editing Medical Record Templates, Machine Integration

154 563 Contact Lens Rule on Documenting RX Release
by mjhervey
Jun 30, 2020 11:50:15 GMT -6
No New Posts Admin

Questions and best practices around the admin tab

Moderator: james

Sub-board: Integrations

42 175 Patient Intake Form
by supero
Jun 24, 2020 8:39:07 GMT -6
No New Posts Updates

Helping make sense of what's in the updates. Only Staff members can create new threads in this section.

Moderator: taryn

34 222 5.0 - 5.3.10
by Bryce
Apr 21, 2020 9:02:13 GMT -6
No New Posts Meaningful Use

Questions and best practices around Meaningful Use

Moderator: james

48 181 AOA More
by ecastaff8
Apr 18, 2017 7:44:43 GMT -6
No New Posts MIPS / MACRA

10 23 ****ATTENTION: Offices attesting MIPS through QPP website***
by Gina
Feb 25, 2020 11:00:21 GMT -6
No New Posts Allscripts

This is where you would bring any Allscripts questions and suggestions.

20 68 Eprescribe not opening today
by erica
Dec 13, 2019 14:29:54 GMT -6
No New Posts Requests

Any requests or changes you would like to see in Crystal PM should be posted here. Please check to see if your request has previously been posted, and add to that thread. The more requests the more likely it is to be entered quickly.

Moderator: Todd

799 2,295 CL Order Page DOB and Phone Number
by ashleyhec
Jun 2, 2020 10:35:54 GMT -6
No New Posts Events

Discuss upcoming events in your area or anywhere else

3 10 Educational meetings
by erica
May 7, 2019 12:07:33 GMT -6
No New Posts Beta

This board is open to beta testers only to discuss new features found in the current beta versions.
If you are a beta tester and would like access to this board, please PM Kraig

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