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Post by ritagreene on Mar 21, 2023 9:16:49 GMT -6
The whole billing needs to be overhaulded. It is outdated and messy. I have worked in medical offices my whole life and this issue is very specific to optometry software. There are loads of software companies that are small and understand how important billing is. Dr Chrono, Athena, Allscripts ... Small to large. It is time consuming to go through any part of the billing from importing payments that have to be individually checked to make sure it posted correctly, opening payments to see where money was applied per payment to know where to allocate other money from patients, to billing statements. In medical software billing line item is standard. Regardless of software it seems to be set the same: Money moves across deducting as it goes. Billing | Allowable | Ins1 | Ins 1 Paid | Ins 1 write off | Ins 2 | Ins 2 Pd ... | Patient pd | Balance From looking at posts for years there is no desire to fix the billing and no real attempt.
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