lenan
New Member
Posts: 1
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Post by lenan on Apr 24, 2014 12:47:56 GMT -6
When we send our statements out through our clearinghouse, the primary person is not who they are going to. They are going out to whom ever the patient is, quite often children. What needs to be done to correct this issue?
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Post by tag701 on Apr 28, 2014 5:46:01 GMT -6
I don't know about the clearinghouse but if we don't put the parent information in the billing address in the Patient tab then our statements/invoices print out to the child.
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Post by mjhervey on Feb 15, 2016 12:24:09 GMT -6
We use the link account feature on the patient info tab and link the child to guarantor. It then is addressed to guarantor vs child. Hope this helps!
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