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Post by britneykw on May 9, 2019 10:06:10 GMT -6
Office just went live 2 weeks ago! Our office deals with very large VSP checks every month that takes our staff hours to reconcile.
It would be nice if there was a better way to save the check mid-way without losing all the data. I was advised during our training that the "hold" function does not always work well for this purpose
Last week our staff lost hours of work on the check when the program crashed  |
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Post by silverbiller on Aug 30, 2019 17:18:18 GMT -6
Any updates on this? I am having the same problems. I don't understand why it would go back to zero instead of letting me start from where I left off...? I desperately miss that about Officemate. And I have run the report to show the total of the check but when you're dealing with a ton of chargeback amounts it just doesn't make sense to have to go to the report to see if the totals are adding up.
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Post by KizerOpt on Sept 10, 2019 12:00:49 GMT -6
When you are posting in the Mass Insurance Check, if you 'X' out to close the window, it offers you the option to save for later. Are you using that? Alternatively, there is a 'save check state' button on the MIC window. Have you tried that? I would test with one or two payments before you spend a lot of time and effort and see if it works for you.
Karen
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