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Post by shepherd on Oct 1, 2015 14:45:43 GMT -6
I received something from one of the insurance companies saying we need a "0" in box 21 of the CMS-1500 (it currently is "9"). Where is that changed. I don't know if its something I've missed....
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Post by gracecrystalpm on Oct 1, 2015 15:12:23 GMT -6
that is the indicator if you're filing ICD 9 or ICD 10. Make sure you check the box use ICD 10 in records under Admin - Company - Records tab.
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Post by shepherd on Oct 1, 2015 16:11:38 GMT -6
Yes that box is checked in the Admin - company but is still coming up 9 on the cms1500
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Post by Kristen on Oct 1, 2015 19:13:10 GMT -6
You can manually change the code in the CMS form but version 4.3.6, released this afternoon, defaults all claims to 0. Run the update and try to send your claims again.
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