Tablet version of Crystal

[caitlin]

Are any OD's using a tablet to work on records in the exam room?  Any recommendations for which tablets work well (and which to avoid)?

Thanks!
Caitlin

[lbk]

I use motion computing tablet with a stylus

[andrew]

We have the Microsoft Surface Pro 1 with stylus here at the office and it works great. The Microsoft Pro 2 is out now and it is just the latest of the first one. Just make sure if you get a tablet that it has Windows 8 Professional on it and not Windows 8 RT. The RT version is an android relative and does not run standard Windows applications (or Crystal). You are safe with the Surface Pro II because it only comes with 8 Pro on it. See this link for information regarding the top Windows tablets for 2014: bit.ly/1lr6RfS 

[caitlin]

We purchased the Surface Pro and I've been playing around with Crystal. I'm a bit disappointed in the "tablet" version, it really doesn't seem any different than the standard version? Was hoping the screen would be better configured to fit the screen and zoom in with touch, kind of like a mobile website. Do we have it set up wrong? Thanks!

[peter@crystalpm]

I think that you are seeing it correctly. The tablet version has some features where you can type with a stylus instead of needing to use a keyboard, but the basic pages are the same.

[vaderkty]

I have the HP Envy's for sales and dr. They are awesome battery life, easy to use and thave camera integration. Makes sales more efficient for high minus rx. they can take pics, put glasses on and see what they really look like. We have had no frame returns using this system. Drop down menus in frames page makes for quick sales.
Envy's are tablet's with physical keyboards attached with full usb and hdmi cable jacks.

[hixsoneyecare]

We are going to start using Crystal in the next few weeks. We are trying to select the best option for use in the exam room by the Drs. One of our doctors has a tremor and was worried about the spacing of the fields. Would his tremor create a problem with a tablet and wand (Surfpro3). Is there adequate spacing between the fields to reduce the likelihood of an entry error. The other doctor likes the portability of the tablet to review patient information before entering the exam room. What have other offices found to be the best solution. The choices being 1. Standard work station with 23' monitor 2. Laptop with attached mouse 3. Portable (Surfpro3) tablet with possible attached keyboard and mouse. Thanks for your response.

[wec]

I have had very good luck with a Dell all in one with a touch screen. It doesn't have a tower to find a location for, has a very large screen, uses a standard wireless keyboard, and I can just tap on the screen with my finger to check boxes as I am going through the exam.

[davidt]

Feb 17, 2015 15:17:08 GMT -6 wec said:

I have had very good luck with a Dell all in one with a touch screen. It doesn't have a tower to find a location for, has a very large screen, uses a standard wireless keyboard, and I can just tap on the screen with my finger to check boxes as I am going through the exam.

Good afternoon "wec"

This is my first time in such a forum, so I may not be familiar with conversational "protocol". 

Question:  What wireless router/access point equipment are you using?  
Background:  I installed a ASUS RT-AC3200 Router in our office.  The Doctors tell me that the "response" is slow when changing screens.  Also, that the Crystal PM program occasionally "quits" and needs to be restarted during an exam.  The wireless "ping" rate to our server is usually in the range of 2 -4 milliseconds, but occasionally (ca 20% of the time), the "ping" rate is 20 - 100 ms.  As a comparision, the "ping" rate for our hard-wired computers is consistently "<1" .  

Any suggestions on how to improve wireless reliability?

davidt

[Kraig]

Nov 23, 2015 17:25:23 GMT -6 davidt said:

Feb 17, 2015 15:17:08 GMT -6 wec said:

I have had very good luck with a Dell all in one with a touch screen. It doesn't have a tower to find a location for, has a very large screen, uses a standard wireless keyboard, and I can just tap on the screen with my finger to check boxes as I am going through the exam.

Good afternoon "wec"

This is my first time in such a forum, so I may not be familiar with conversational "protocol". 

Question:  What wireless router/access point equipment are you using?  
Background:  I installed a ASUS RT-AC3200 Router in our office.  The Doctors tell me that the "response" is slow when changing screens.  Also, that the Crystal PM program occasionally "quits" and needs to be restarted during an exam.  The wireless "ping" rate to our server is usually in the range of 2 -4 milliseconds, but occasionally (ca 20% of the time), the "ping" rate is 20 - 100 ms.  As a comparision, the "ping" rate for our hard-wired computers is consistently "<1" .  

Any suggestions on how to improve wireless reliability?

davidt

A 2-4ms ping time is normal for a wireless computer, 20-100ms is not. Try running a ping test with a -t at the end for a continuous test and see what it goes up to when using Crystal.

Also, is your office on a domain? Domain offices typically run quite a bit slower due to the large amount of verification going back and forth between the computers.

[davidt]

Thanks for the information.  We have been working on our network, including our Server, to improve reliability.  I think we are using a "Domain" network.  What are our other options?  --DavidT