Question for you on the mapping from the frame order to the VSP Claim form.
On the frame tab, the patient supplied vs doctor supplied never seems to map over – at least how we have our drop downs set up right now. Are there specific fields we can use that will transfer this data?
I think we would actually have to have everything written EXACTLY the same way VSP has it. In all honesty, this is a 2 second drop down menu thing that is better than adding even more things we do not use. It does come over with everything else so I never really cared that it didn't do 2 drop downs... I wish the Vision web feature added more information, in comparison, 2 drop downs vs. all lens data...not so bad...
The note about email me direct if you have a issue needing a quick fix or a work around until resolved still stands. I love this software and stayed at my former employer longer than I would have if it wasn't for the software and help I could provide to Feel free to contact me directly if you have any questions you think i might be able to answer.