nick
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Posts: 30
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Post by nick on Mar 2, 2017 16:48:43 GMT -6
I like the layout of the screen when the "Do Not Fit to Screen" button is not checked, but after a very short period of time the screen seems to stretch out horizontally and no longer works correctly. The two screenshots I attached are what I am referring to. The white space along the left side of the first screenshot expands and causes there to be an offset difference between the Patient, Billing, Schedule etc. buttons at the top and the work area in the middle. The page repeatedly "centers" itself as shown in screenshot two, with buttons missing. I have no idea if this is something that happens to everyone, or if there is something wrong with our settings, but a fix (locking that "work area" to the left edge of the screen) would be appreciated. Edit: I found out what is causing the white area to expand, though I have no idea why. It expands a little bit any time I move the mouse over the signed-in list. Added an attachment showing it growing. Also, it only happens when the width of the window is narrow enough that the signed-in list is forced out of its normal place by the edge of the window (when there is a scrollbar at the bottom of the screen).
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nick
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Posts: 30
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Post by nick on Mar 2, 2017 18:38:24 GMT -6
There are a lot of windows that do not snap to the side of the screen in Windows 10, such as the mass insurance payment screen. It would be nice if that were possible.
There are also many windows that have tables that do not expand with the window, such as the edit medical record templates - edit records screen. It would be far easier to read if they filled available window space.
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Post by erica on Mar 3, 2017 7:54:01 GMT -6
Have you tried Configuration->Set current screen size as default & Set current screen location as default?
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nick
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Posts: 30
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Post by nick on Mar 3, 2017 9:21:15 GMT -6
Yes. It works when I first start Crystal, as it sets the window at the correct size and location to not cause that issue. The issue starts any time I use the snapping feature of Windows. Pretty much every screen in Crystal is set for a window width of just over half of my screen, unless I allow Crystal to fit to screen (which initially works, but breaks as shown). Snapping sets the window size to half a screen, which is a really convenient feature when I am popping back and forth from Crystal to an internet browser to work with insurance, reading from a pdf, or whatever I am working on. I wouldn't mind working with the scroll bar in the work area, but the screen pops back and forth from the left edge to the work area and the patient/billing/etc. buttons are cut off.
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Post by friscoeyeassociates on Mar 9, 2017 16:24:25 GMT -6
I have tried to replicate issue on my end and cannot get it to replicate. The work area and buttons always return to left side justification. Even after moving my cursor over the sign in window. It does from time to time seem to not know exactly where the sign in window should be when I resize the window down to a size that requires me to scroll left and right, but as soon as I maximize the window everything goes back to normal?
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nick
New Member
Posts: 30
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Post by nick on Mar 10, 2017 15:08:18 GMT -6
Yeah I have found that expanding the screen size enough to remove the scroll bar resets the window position. Putting it back to half my screen size causes it to start expanding again. I don't usually have my screen maximized because I am almost always doing at least two things at once.
Maybe I just have a weird monitor size and am alone in this. This issue still seems like a bug to me, but if it isn't effecting anyone else I can deal with it.
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