Recall Date

[drb]

I noticed that when we create a new invoice for cl's a prompt comes up asking about updating the recall date. Even if I click the "X" to close it, it changes the recall date which is not correct. Now our recall system is off. In Admin: I do not have checked - Always display recall after creating invoice (not just after full exams). What can I do?

Dr. Beja

[KizerOpt]

look in admin > billing for your contact lens code. see if the full exam box is checked there. full exam should be checked for the codes that you want to trigger recall (92014, 92004, etc). If you have it checked for v-codes ore 92310, it will pop up after the invoice for them. Hope this helps.

Karen

[drb]

Thank you. That did the trick..