uvc
New Member
Posts: 3
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Post by uvc on Nov 18, 2020 18:51:36 GMT -6
Greetings, We are having issues with the CMS form for Medicare. It is not auto-filling the subscriber's name/address/etc., on the right side of the form. All other insurances fill that in automatically. I've checked the settings for Medicare on the CMS form and it looks the same as any other insurance. Do we have a box un-checked, or checked?
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Post by KizerOpt on Dec 2, 2020 13:03:02 GMT -6
you might want to shoot that one to Crystal. We had a similar issue and it was fixed by something totally random that I can't remember. Seemed completely unrelated but CPM knew what to change.
Karen
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jake
New Member
Posts: 43
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Post by jake on Dec 3, 2020 12:42:08 GMT -6
If you checked the Medicare bubble then it wont fill out the right side. If you review Medicare's guidelines for filling out a CMS form then they dont want the right side filled out. Crystal does that for you so you dont have to delete it later when you submit your claim.
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