sdod
New Member
Posts: 11
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Post by sdod on Jul 24, 2014 12:50:08 GMT -6
We're giving our patients step-by-step instructions for logging into the Patient Portal with their invoice.
After typing in www.crystalpm.com/PatientPortal.jsp?crystalpmid=1561 PLUS Their login PLUS a 14 digit password
Many have a typo, it gets kicked back, & they quit. And after entering 80+ characters, I don't blame them
Any way to shorten the web address to something short that links to the correct site?
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Post by mdeyedoc on Jul 24, 2014 20:03:56 GMT -6
Don't you have a website? Just put a link to the portal on the homepage of your website. They have to be online to access the portal anyway. They won't have to worry about losing/forgetting/mistyping the url. You could also get a tiny url for the address. That would be shorter but they are usually a weird collection of characters.
Marcia
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Post by vaderkty on Jul 25, 2014 8:50:17 GMT -6
I created our www.iglasses4corners.com website using godady webuilder (with no web desgin backgrround) over a weekend. I manage it myself (in my limited free time) they have amazing tech support and it's only $90 for 2 years hosting. The site has improved our customer experience and has helped generate more business to our store. There are similar companies out there if you don't like godaddy but they will increase traffic and make your patient portal page so much better. I have on line scheduling, product info and insurance education. quick and easy to use. We have had patient's come to our store based on the information from our website.
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sdod
New Member
Posts: 11
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Post by sdod on Jul 26, 2014 8:57:24 GMT -6
Don't you have a website? Just put a link to the portal on the homepage of your website. They have to be online to access the portal anyway. They won't have to worry about losing/forgetting/mistyping the url. You could also get a tiny url for the address. That would be shorter but they are usually a weird collection of characters. Marcia Thanks for the tip. A link on our webpage is definitely easier that entering all those characters
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