ABB integration

[mom23]

We use the integration with ABB to order our contact lenses.  The ABB catalog does not contain several brands of contact lenses. Some are new, some are specialty, and some clearly just have not been added.  We've asked both ABB and Crystal about it and they each put ownership on the other and noone gets back to us on a resolution. In the meantime we have to order several brands outside of ABB because of this and it's difficult for staff to keep track of-increasing time spent ordering and errors.  Can someone at Crystal please look into this so we can use the integration as it's designed -to help efficiency rather than slow us down?

[Kraig]

If you'll let me know the brand and series I'd be happy to look into it for you!

[mom23]

Thanks for your reply. Here's a list of lenses
Ciba- Air Optix Colors
Dailies Aqua for Astigmatism
Dailies Aqua Multifocal
Cooper- 1 Day Proclear Multifocal- this is in the catalog but just reads error so you cant batch
Proclear Multifocal Toric- may not be able to add
B&L- Ultra
Vistakon- Acuvue Oasys 12 pk and we need to take out 6 pack