OOGP Intregration

[shepherd]

We are noticing that when ordering through OOGP - the Vistakon Oasys 12 pack are not showing up.  We have tried updating the catalog, though it says we are using the current version.

[erica]

I do not have that as an option in OOGP either, I do in ABB though:
ABB - Vistakon - Acuveue Oasys 12pk

The contact catalogs that are available through Crystal are released by the individual vendors (ABB, OOGP or WisVis)
Only contacts that are available on a national level will be included in the catalogs, this is decided by the vendors.
We apologize for any inconvenience this may cause...for any contacts that are not listed in the catalog you may need to call the vendor directly or place an order on their website.

I'm not sure why it would be available through ABB and not OOGP though, I'll see if there is anything we can do about this.

Thank you,
Erica

[gracecrystalpm]

The AV Oasys 12 pk is in the current catalog with ABB - It's on the very bottom of the list under Vistakon - I've attached a screen shot of it here.

[vaderkty]

I have also enclosed a screen shot. It is STILL not an option in OOGP! I have PERSONALLY spoken to 2 different techs and my sales rep at OOGP about this issue for over a month now. It is STILL not resolved.

Attachments:

[gracecrystalpm]

I'm looking into it as we speak. It's on ABB but not on OOGP.

[vaderkty]

I spoke to OOGP AGAIN this morning about it as well. I thought a month was enough time for them to fix their files.

[gracecrystalpm]

I just spoke to OOGP as well and they said they are working on getting us an updated files so we can put it in Crystal, hope that will be sooner than later.

[erica]

Just received word that there will be a new OOGP catalog on Monday 9/15. I don't know exactly what will be included so be sure to go to Admin->integrations->Update Catalog.

Erica