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Post by vaderkty on Sept 23, 2014 8:07:33 GMT -6
I just realized there is absolutely NO way to see which employee made insurance changes to the patients demographics page. I am finding it very difficult to track the person making certain errors without this documented. There is a way to trace back everything to a specific individual for frames, sales, etc. but no to track who makes changes to id numbers in insurance tabs, who adds the different/wrong/multiple(but same insurance) to patient.
I need to track these errors to train because "yelling and firing everyone" as suggested last night over the phone really isn't a good option.
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Post by tag701 on Sept 25, 2014 10:37:30 GMT -6
I think you could use the "Show Patient Log" button in Patient/Files. It's very hard to read but I've used to see who did a specific invoice etc. Not sure if it shows the specifics for the insurance tab, etc. Good Luck!
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