It would be nice to print error/debug details (into pdf to email) and save for our records to get a faster response then waiting for a call back from a tech support.
The note about email me direct if you have a issue needing a quick fix or a work around until resolved still stands. I love this software and stayed at my former employer longer than I would have if it wasn't for the software and help I could provide to Feel free to contact me directly if you have any questions you think i might be able to answer.