Copayment's

[friscofamilyvision]

When I go to a patient's file and go to the insurance tab there is a box for copayment. Problem with this is that it doesnt specify if its a exam copay or material copay. When I sale a pair of glasses with an exam it puts the copay in correctly under the exam which is normally the first line on the billing invoice, but when I sale just a pair of glasses it puts the copay on the first line. Problem is the material copay is not the same as the exam copay. When I try to change it, it throws off my fee sched info that I put in under the admin. Please try and work on separating that or making it where we can link the billing codes to it.

Example:So if I have my exam billing code for exams I would be able to link the copay to that billing code. Same if there is material copay option I could link it to the Frame and lenses. Just an idea, but if somehow that can be more detailed it would help.   

[gracecrystalpm]

I think it will be extremely hard to do when it has 2 co-payments. It is set up to apply to co-payment to the first bill code (if you use assign insurance on the top) or it will apply to the first bill you choose (manually assigning insurance line by line).

When I used this at my office, I would only put a co-payment amount under patient's file for medical insurance. Vision insurance like VSP, EYEMED...etc I would leave blank and manually assign them to the co-payment column (so it doesn't mess with my fee schedule set up in Admin.

Something to help: if there are 2 copays - I put that under insurance notes and pull it up when I'm in the billing screen - click on INS notes or show INS (on the top right corner) and it will bring over the notes I have in the patient's file.

[friscofamilyvision]

yea using it for the medical only def makes more sense. Unless there is a fix we will just start using it for that purpose only. Thank you for the help